1. How do I become a client?
1) Set up a New Client meeting to discover more about yourself and how we can invest in you together!
2) Schedule an appointment anytime. During scheduling steps, make sure you agree to our terms of service.
Welcome to our Noor Human Community!
2. What is Noor's approach?
Noor HC is not psychiatry, clinical psychology or a psychotherapy practice. Our approach is centered in spiritual psychology, existential coaching and solution based interventions. Noor provides human consulting services that direct, mentor and support holistic life development. Our team currently specializes in personal, spiritual, parenting and relationship goals. Noor providers are hand picked counselors, coaches and mentors that have professional and educational backgrounds in psychology and the human-behavioral sciences.
3. How do I schedule?
Clients self schedule online here. Or visit our booking tab.
During scheduling steps, make sure you register for an account in the confirmation section.
Registered Clients Profile
Bypass any forms you’ve already filled out when scheduling future appointments.
Make easy payments and updates for subscriptions and plans.
View all upcoming and past appointments and reschedule or cancel existing appointments.
See any active package/subscription codes in your account and easily track your session credits.
Mobile and Video
For mobile sessions you will be called at your number on file at your appointment time by your provider.
Video sessions.
are conducted via Zoom links found in your email notifications from Noor. Simply click and begin your audio or video call.
*International clients.
If you reside outside of the United States of America please use Zoom links for your audio calls and video sessions found in your email notices and reminders.
*Scheduling Rules
*After 10 minutes it is considered a NO SHOW*
Self Scheduling gives you the power…
1) Clients can book as far as 30 days into the future.
2) Same day appointments 3 hours in advance the day of. Check the calendar of your provider as slots can change daily.
3) First come first serve policy and encourage clients to book their own appointments or establish a weekly time slot to ensure consistency and regular sessions.
4) Clients can set up a weekly, bi-weekly or monthly time slots based on availability. Email admin@noorhumanconsulting.com for assistance if needed.
5) Changing or canceling appointments can not be done on the calendar if it is past the 24 hour notice mark. In some cases, an urgent condition arises, contact admin@noorhumanconsulting.com to inquire for possible same day changes or rescheduling.
Counted Sessions
1) NO SHOWS = 15 minutes has passed from the session start time without client attendance or contact with your provider.
2) When your Noor provider schedules for you, your payment card on file will be charged 24 hours in advance for the upcoming appointment time. Once the 24 hour mark has passed it is a counted session.
4. Payments + Memberships
Do you take insurance?
Our services are defined as human consulting, personal coaching and spiritual counseling and is not medical or clinical in nature. All services will be self pay.
Do you have custom plans or sliding scale rates?
Yes we do have this option and you may apply here. In some cases we are unable to serve all requests but will do our best to accommodate when possible.
What forms of payment do you accept?
Pay online with the following credit cards: Visa, MasterCard, American Express, DiscoverCard.
There are no refunds for your purchased sessions. Urgent circumstances will be considered for refunds or credits for yourself or to gift to another.
Is paying online safe?
Yes online markets are rapidly growing every year in our digital age. We currently use Stripe for our secure online billing transactions.
International payments?
Payments can be accepted from anywhere outside the Unites States of America.
How do I pay for one session?
Payment is required each time you book a single session on the Noor HC calendar. Y
Cancels, Absence + Reschedule.
1) No Shows: Any session when 15 minutes has passed with no attendance or contact with your provider.
2) When your Noor provider schedules for you, your payment card on file will be charged 24 hours in advance for the upcoming appointment time. Once the 24 hour mark has passed it is a counted session.
3) Since you pay for each booking, when you cancel before 24 hour mark you will receive a code to rebook you unused credit.
5. How do I redeem credits?
When clients purchase a package or subscription they will be given a randomly generated code, shown on the webpage and emailed to them.
Use that code to redeem immediately using the quick link provided, or redeem it over time. When they redeem their code it will deduct appointments booked from the balance of their package.
How Subscriptions Work
Must have a card saved on profile for payment plans.
Automated payments will be charged until client cancels.
Bonus minutes rollover while membership is active.
Canceling a subscription makes the linked membership code deactivated and any time remaining on that code expires and cannot be redeemed.
Memberships may be reactivated within the same calendar year only.
Best practice is to cancel subscription after all credits have been redeemed (scheduled).